At Dscentz, we take pride in delivering your favorite fragrances with care and efficiency.
Shipping Timeframes:
Processing Time: Orders are processed within 1–2 business days.
Delivery Time:
Local (within [your country]): 3–5 business days
International: 7–14 business days (varies by location)
Shipping Partners:
We work with trusted courier services to ensure fast and secure delivery.
Shipping Charges:
Shipping costs are calculated at checkout based on your location and order size. Enjoy free shipping on all orders above Rs 4000/-!
Your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
Eligible Returns:
You may return unused and unopened perfumes within 7 days of delivery.
Items must be in their original packaging and condition.
Non-Returnable Items:
Opened or used perfumes
Sale or promotional items
Gift cards
Exchange Policy:
We accept exchanges only for damaged or incorrect products. Please contact us within 48 hours of receiving your order.
Return Process:
Contact our support team at [insert email or contact form link] with your order number and reason for return.
We will provide return instructions and the shipping address.
Once the item is received and inspected, we will process your refund or exchange.
Refunds:
Approved refunds will be credited to your original payment method within 5–7 business days after we receive the returned item.