FAQs
There’s a certain comfort in being a little offbeat. I’ve never been the classic scent, but I’ve worn it. I’ve stood among timeless fragrances, not quite blending in—just trying to pass as one of them.
A woman should be two things: timeless and unforgettable. I believe true luxury lies in simplicity—just like a scent that speaks volumes with subtle notes. I create fragrances for the woman who moves through the real world, not for a fantasy on a pedestal. Balancing life and creativity is never easy—it takes time, trust, and authenticity. I avoid the noise of fame because elegance should never be loud. My mission? To bottle confidence so even the simplest soul feels rich in spirit.
Shipping Worldwide
We offer fast and reliable shipping across all of Pakistan.
14 Days Return
You can return your product within 7 weeks of purchase.
Security Payment
Your payment is 100% secure with end-to-end encryption.
24/7
You’ll get 24/7 customer support for all your queries.
Your order was shipped via one of our trusted courier partners. You’ll receive a confirmation email with your tracking number once the package has been dispatched.
You will receive your order within 3–5 business days after it has been processed and shipped. We’ll send you a confirmation email with tracking details so you can follow your delivery every step of the way.
At Dscentz, we value your satisfaction with every scent.
Returns:
Unopened and unused perfumes can be returned within 7 days of delivery.
Exchanges:
Received a damaged or wrong item? Let us know within 48 hours, and we’ll send a replacement.
Complaints:
Facing an issue? Our team is here to help. Contact us anytime for quick and fair resolution.
If your order hasn’t been shipped yet, you can request a cancellation by contacting our customer support team as soon as possible. Please mention your order number for faster assistance. Once shipped, cancellation may not be possible, but we’ll help you with the return process if needed.
You will receive the invoice automatically via email shortly after your order is confirmed. If you don’t see it in your inbox, please check your spam or promotions folder. You can also request a copy by contacting our support team.
Yes, we offer fast and reliable delivery to all cities and regions across Pakistan. No matter where you are, Dscentz ensures your favorite fragrances reach your doorstep.
Orders are typically delivered within 3–5 business days after processing. Delivery times may vary slightly depending on your location, but we always aim to get your order to you as quickly as possible.
Yes, you can return any unused and unopened item within 7 days of delivery. The product must be in its original packaging. Please contact our support team to initiate the return process.